TERMS OF USE
Your use of this Site constitutes your agreement to comply with the following terms and conditions (the "Agreement"):
INTELLECTUAL PROPERTY RIGHTS
This Site and all materials contained on this Site, including but not limited to images, text, photographs, designs, icons and illustrations, except those already covered by existing copyright and intellectual property protections, are the property of Kate Söderström LLC ("Kate Söderström"), and/or its owners or affiliates. To reproduce, republish, alter, upload, post, transmit, distribute or publicly display material from this Site, you will need written permission from Kate Söderström. The trademarks and logos used and displayed on this Site are trademarks of Kate Söderström and others. Nothing contained on the Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark displayed on the Site without the written permission of the trademark owner. Users may view and download material from this Site only for personal, noncommercial home use, and such permission is deemed adequate consideration for this contract. Kate Söderström will aggressively enforce its intellectual property rights to the fullest extent of the law. Any rights not expressly guaranteed herein are reserved by Kate Söderström.
PRODUCT/ADVICE DISCLAIMER
All products should be used as directed on the product container or on this website. Discontinue using any product that causes irritation (redness, itching, burning, scaling, soreness, or other symptoms). If you are dissatisfied with any product purchased here, you may return it for a full refund within 30 days of the purchase date (see Exchange & Return Policy).
What is your return policy?
At Kate Söderström, we stand behind every product we sell. If you are not absolutely satisfied with your purchase from KateSöderström.com for any reason we will happily provide full refund or credit (including tax where applicable) for unopened merchandise returned within 30 days of your purchase date. After 30 days, returns will be issued as an in-house credit that will be applied to your next purchase. We’re sorry, but shipping fees are not refundable.
Step 1. Fill out the contact form here.
Step 2. Package the items for return in any box and enclose a copy of your receipt.
Step 3. Mail your items to:
To Dye For Salon/Attn: Kate Söderström
330 McHenry Ave, Modesto, CA 95354
Please note that you are responsible for shipping costs and the safe return of merchandise.
Step 4. Most returns are processed within 3-5 business days of receipt. You will receive an email confirmation once your return or exchange has been processed.
NO ENDORSEMENT
In some instances, the content on the Site represents the opinions of Site users. Kate Söderström does not endorse such opinions.
VOID WHERE PROHIBITED
Although the Site is accessible worldwide, not all products discussed or sold on the Site will be available to all persons or in all geographic locations or jurisdictions. Kate Söderström reserves the right to limit, in its sole discretion, the availability to the Site and/or the provision and quantity of any product or service to any person, geographic area or jurisdiction it so desires. Any offer for any product made in connection with the Site is void where prohibited. Use of this Site is unauthorized in any jurisdiction (1) that does not give full effect to all provisions of this Agreement, (2) where all or any portion of this Site may violate any legal requirements.
CODE OF CONDUCT
You agree not to:
restrict or inhibit any other user from using and enjoying the Site and services;
transmit any unlawful, fraudulent, threatening, abusive, libelous, defamatory, obscene or otherwise objectionable or harmful information or materials, or any information or materials that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law;
transmit any information or software that contains a virus, worm, Trojan horse or other harmful or disruptive component;
transmit materials in violation of another party's intellectual property rights;
use the Site for any commercial or unlawful purposes; or
modify, adapt, sublicense, translate, sell, reverse engineer, decompile or disassemble any portion of the Site.
INDEMNIFICATION
You agree to indemnify, defend and hold harmless Kate Söderström from and against any and all claims, damages, costs or other expenses, including all reasonable attorneys' fees incurred at arbitration, on any trial or appeal that arise, directly or indirectly out of or from your breach of this Agreement (including your violation of the Code of Conduct) and/or out of any other of your activities in connection with the Site. This section will survive the termination of this Agreement for any reason. Purchases: If you wish to make purchases of products described on the Site, you may be asked to supply certain information including but not limited to credit card or other payment information. You understand that any such information will be treated by Kate Söderström in the manner described in its Privacy Policy. You agree that all such information that you provide will be accurate, complete, and current. You agree to pay all charges incurred by users of your account and credit card or other payment mechanism at the prices in effect when such charges are incurred. You will also be responsible for paying any applicable taxes relating to your purchases. The prices displayed on the Site are in U.S. dollars.
YOUR LETTERS, QUESTIONS AND COMMENTS
You acknowledge and agree that, by sending Kate Söderström your questions, whether in writing or by email, you grant to Kate Söderström at no cost a perpetual, irrevocable, nonexclusive, universal right and license to link to, use, reproduce, transmit, modify, adapt, publish, display, distribute, translate, and sublicense such material (in whole or in part) and/or to incorporate it in other works in any form, media, or technology now known or hereafter developed for the full term of any copyright that may exist in such material. Further, by submitting content to Kate Söderström, you represent and warrant that you have the authority to grant such rights to Kate Söderström and that the content you submit will not violate any right of any third party, including but not limited to copyright, trademark, and privacy rights.
USE OF PASSWORDS
Use of any password-protected area of the Site is restricted to the individual who has been given permission and a password to enter such area (the "Authorized Party"). The password cannot be distributed to others, and the Authorized Party is responsible for any and all damages to Kate Söderström resulting from the distribution of his or her password. If more than one individual wishes to use a single password belonging to an Authorized Party, such Authorized Party must request permission from Kate Söderström in writing, it being understood that Paula's Choice shall be under no obligation to approve any such request.